Product Lead

Heather Burch
Senior Charity Specialist
E:Heather@thetalentset.co.uk
T: 07467 820496
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The RNID launched an ambitious strategy which is centred around providing information and support to people whenever they need it, as well as carrying our ground-breaking research into treatments for hearing loss and tinnitus for those who want them and campaigning to make life fully inclusive.

As the UK’s largest charity supporting deaf people and those with hearing loss and tinnitus, RNID is striving to reach and support many more people than they do today.

They are on a mission to provide information and support to people whenever they need it, as well as carrying out ground breaking research into treatments for hearing loss and tinnitus for those who want them and campaigning to make life fully inclusive.

They are putting digital front and centre of what they do. It is the best way to reach more of the 1 in 5 adults in the UK who are deaf or have hearing loss and the 1 in 8 with tinnitus. That’s why they are designing a new digital service and this recruitment will support this stage of the new digital strategy.

As the Product and Delivery Lead in the Digital and Innovation capability, you will be joining a team who:

• Design, build and iterate services and products, but are not limited to digital

• Work on discoveries, prototypes and continuous improvements that span the charity

• Translate and join up user and organisational needs into the end-to-end design and delivery of valuable services, no matter the channel

You will lead a new team of two product managers, an agile delivery manager and a full[1]stack developer  who all need to be passionate about the quality of the services and products we are delivering to help users complete their goal and for the charity to deliver on its strategy. The team will use their knowledge of user needs and organisational goals to frame problems and set priorities for the delivery team. As the Product and Delivery Lead, you will:

• be as interested in managing people as managing products

• provide leadership and direction to all products and the delivery of them

• maintain the high-level roadmap

To do this you’ll be deploying your skills and experience in these key areas:

  • Agile and Lean practices: Identify and compare the best processes or delivery methods to use.
  • Communicating between the technical and non-technical: Able to listen to the needs of technical and organisational stakeholders and interpret them.
  • Maintaining delivery momentum: Able to facilitate the delivery flow of a team, managing the pace and tempo. Able to actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
  • Making the process work: Able to identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated.
  • Planning: Understands the environment and is able to prioritise the most important or highest value tasks.
  • Team dynamics and collaboration: Able to bring people together to form a motivated team.

We will start interviewing for this position as soon as possible, to be considered please apply with your CV, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Please note we are working with RNID exclusively for this recruitment, any third party CVs submitted will be redirected to The Talent Set for review.