At the Education Training Foundation (ETF), we believe in the power of education and skills to transform lives, communities, and futures. Every day, educators and leaders across the sector inspire curiosity, unlock potential, and build brighter futures for learners aged 14 and above. And right now, we’re entering one of the most exciting chapters in our journey — we’re looking for passionate marketing and customer-focused product management professionals to be part of it.

We have several marketing and customer proposition roles open across different levels, and we’re on the lookout for a dynamic mix of people. Whether you're an experienced leader or a rising star with a hunger to make an impact, this is your opportunity to be part of something that truly matters.

We’re making bold moves: investing in a new brand, launching a new website, and shifting our focus to put membership and community at the heart of everything we do. Our purpose is clear — to empower everyone working in Further Education and Skills with the professional support, development/CPD, and recognition they deserve.

Marketing and customer proposition roles at the ETF are more than just jobs — they’re a chance to help us grow our reach, deepen our impact, and build real connections with both individuals and organisations. You’ll be leading work that connects and adds value to our members, learners, students, and partners (colleges, training providers and employers) to our purpose and vision — championing inclusion, professionalism and progress. We’re looking for people who are:

• Driven by purpose. You want to make a meaningful difference and support a mission that matters.
• Customer-first thinkers. You understand how to build experiences that resonate, retain, and inspire.
• Insight and performance led. You know how to turn data into action and deliver real results.
• Collaborative. Regardless of your title, you bring others together and help drive great outcomes.
• Innovative. You’re curious, bold, and not afraid to challenge the status quo — always looking for smarter, better ways to make a difference and drive meaningful change

All these roles are critical to driving our customer strategies, value proposition design, engagement and revenue growth, shaping our customer experiences, and ensuring that our offer continues to reflect the evolving needs of the profession.

At the ETF, you’ll find a team united by purpose — working together to create real change in the FE and Skills sector. If you're ready to bring your energy, ideas, and passion to an organisation that’s building the future of education — we’d love to hear from you.

Sandeep Khaira
Associate Director, Membership and Marketing

• Generous holiday entitlement (30 days) – including 1.5 days to be taken over Christmas which gives you 3 days off over that period
• 8 bank holidays
• London Allowance of £1,000 per annum (if eligible, for bands 4-7) for hybrid working London office based staff to support commuting costs
• Pension Scheme provided by Aviva (Employer = 6% / Employee 2%)
• Life Assurance (4 x basic salary upon death)
• Group Income Protection
• SimplyHealth Cash Plan (Enables you to get reimbursed £100s for optical, dental, physio and other day-to-day health costs, plus health and wellbeing discounts (for all directly employed staff).
• Employee Assistance Programme (EAP) and Help@Hand
• Work-life balance policies / Flexible Working / TOIL
• Volunteering leave - 5 days in total (3 days paid and 2 days unpaid)
• Generous sick pay
• Enhanced Maternity/Paternity Leave
• CPD Opportunities
• Cycle to Work Scheme
• Access to our onsite gym (chargeable at £4.99 for a day pass, £12.99 for a week pass or £26 per month) -Tru Connect
• BHN Extra Discounts - Great savings over 100 brand