Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Co-Sales Administrator role. This temporary position involves providing essential support to the sales team, managing post-sales activities, and ensuring seamless customer onboarding within a busy professional membership environment.
Key Responsibilities:
Support the sales team by managing post-sales activities, including processing applications and updating records.
Maintain accurate CRM records, ensuring data integrity and easy access to customer information.
Prepare and issue tailored proposals, membership documentation, and other communications promptly and accurately.
Coordinate onboarding processes for new members, ensuring a smooth and professional experience.
Liaise with relevant internal departments to resolve queries and facilitate smooth handovers.
Attend events and exhibitions as required to promote membership and support sales activities.
Monitor post-sales processes to meet service standards and identify opportunities for process improvements.
Ensure compliance with data protection legislation, including GDPR, in handling personal data.
Undertake any additional duties aligned with the role to support the sales operation.
Person Specification:
Proven experience in a sales, post-sales, or customer support administration role with a focus on accuracy and organisation.
Demonstrable competence in managing customer records and processing applications efficiently.
Familiarity with CRM systems, ideally Microsoft Dynamics, or similar platforms.
Excellent communication skills, both written and verbal, with a professional telephone manner.
High attention to detail and organisational skills to prioritise tasks effectively.
Ability to work well within a team and maintain a proactive approach to problem-solving.
Competent in Microsoft Excel and Word, with a capacity to learn new systems quickly.
A positive attitude towards customer service, ensuring a professional experience for members and prospects.
What’s on Offer:
Salary: £106 to £118 per day + daily holiday
Location: London – Hybrid
Contract: 2-3 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
