Individual Giving Manager - Retention

Jessie Hughes
Interim & Temporary Recruitment
E:jessie@thetalentset.co.uk
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Role Overview:
The Talent Set is excited to be working with a leading UK charity to recruit an Interim Individual Giving Manager for an initial 3-month contract focused on campaign delivery and supporter retention.

This is an ideal role for an experienced Individual Giving professional who can confidently step into a fast-moving environment and keep high-performing fundraising programmes running smoothly during a period of transition.

Key Responsibilities:
  • Lead the delivery of warm donor campaigns across channels such as direct mail, digital, telemarketing and print.
  • Plan and manage campaign timelines, content delivery, approvals, and performance tracking.
  • Evaluate campaign performance and apply a test-and-learn approach to improve future results.
  • Collaborate on the design and delivery of donor journeys that strengthen supporter loyalty and long-term value.
  • Ensure all supporter communications are engaging, accurate and delivered to a high standard.
  • Line manage and support a small team of Individual Giving fundraisers.
  • Foster a positive, collaborative working environment focused on continuous improvement.
  • Work closely with internal teams including supporter care, insight, marketing, and compliance.
  • Manage relationships with external suppliers and agencies to ensure efficient and cost-effective campaign delivery.

Person Specification:
  • Proven experience managing Individual Giving or direct marketing campaigns across multiple channels.
  • Strong understanding of donor retention and engagement strategies.
  • Confident managing multiple projects and deadlines in a fast-paced environment.
  • Excellent communication and interpersonal skills, with experience collaborating across teams and with external partners.
  • Experience in line management, including supporting development and performance.
  • Solid understanding of fundraising compliance and regulation, including data protection best practice.
  • A proactive, solution-focused approach with strong organisational skills and attention to detail.
  • Previous experience in a charity or not-for-profit environment.
  • Familiarity with donor journeys, segmentation, and insight-led marketing.
  • Experience managing agency relationships and third-party suppliers.

What’s On Offer:
  • A remote working pattern at a fantastic organisation.
  • A day rate of £146 to £154 per-day plus holiday pay.
  • An initial 3-month contract with an immediate start.  

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.