Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Acquisition Officer role. This position involves developing and delivering multi-channel supporter acquisition campaigns to grow the supporter base, enhance engagement, and maximise fundraising income within a dynamic charity environment.
Key Responsibilities:
Lead the planning and execution of supporter acquisition campaigns across digital, offline, and telemarketing channels to attract new supporters.
Develop compelling communication products and activity plans aligned with organisational strategy, budgets, and timelines.
Manage relationships with internal teams and external agencies, ensuring timely and accurate delivery of creative assets and campaign elements.
Analyse campaign performance and KPIs, providing insights to inform optimisation and future strategies.
Monitor and manage campaign budgets, reforecasting and maintaining cost efficiencies.
Oversee data selections and reporting through close collaboration with the Data team to ensure targeted, compliant activities.
Support and mentor line reports, fostering professional development and a supportive team environment.
Maintain up-to-date knowledge of fundraising trends, compliance standards, and legislation relevant to supporter acquisition activities.
Contribute to broader team objectives by collaborating with colleagues across fundraising, marketing, and digital teams.
Provide occasional supporter care, including responding to queries and ensuring accurate donor records, in line with data protection regulations.
Person Specification:
Proven experience in multi-channel direct marketing and supporter acquisition campaigns within the charity or fundraising sector.
Strong project management skills, including managing budgets and working with creative and media suppliers.
Demonstrable knowledge of digital fundraising, particularly paid search, social media advertising, and online channels.
Experience analysing campaign data, KPIs, and presenting insights to stakeholders.
Ability to build and maintain effective relationships with external partners and internal teams.
Excellent organisational skills, with the ability to prioritise and manage multiple projects under tight deadlines.
Effective written and verbal communication skills, with an understanding of sensitive supporter engagement.
Knowledge of data handling and compliance with relevant legislation and fundraising standards.
A collaborative approach and proactive attitude to work and team development.
What’s on Offer:
Salary: £35,000 - £38,000
Location: Hybrid – London
Contract: Full time and permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
