Supporter Development Manager
Role Overview
The Talent Set are delighted to partner with a charitable organisation on a fantastic Supporter Development Manager role. This position focuses on increasing income from individual and community supporters through innovative engagement and collaborative fundraising initiatives, fostering sustainable relationships.
Key Responsibilities
- Develop and implement strategies to maximise fundraising income from individual givers and community groups.
- Coordinate cross-departmental efforts to deliver seamless supporter experiences across various platforms and channels.
- Utilise data insights to personalise supporter engagement, optimise journeys, and identify growth opportunities.
- Collaborate closely with data, marketing, and supporter-focused teams to deliver targeted campaigns, appeals, and marketing initiatives.
- Monitor and evaluate supporter engagement metrics to inform continuous improvement in outreach and retention.
- Leverage innovative approaches to supporter acquisition and retention, contributing towards organisational growth targets.
- Foster strong relationships with supporters, ensuring their experience is recognised and valued, encouraging ongoing support.
- Support the delivery of campaign objectives by coordinating activities, tracking progress, and reporting outcomes.
- Promote organisational values and commitment to inclusive, impact-led fundraising practices.
Person Specification
- Proven experience in supporter or donor engagement, fundraising, or relationship management within a charity or non-profit.
- Ideally international development experience - desired not essential
- Strong understanding of supporter journeys, data-led insights, and targeted communication strategies.
- Excellent organisational skills with the ability to coordinate multiple projects and stakeholders.
- Ability to analyse and use data to inform decision-making and campaign optimisation.
- Strong communication and interpersonal skills, comfortable working collaboratively across teams.
- Awareness of ethical fundraising practices and supporter confidentiality.
- Creative thinker with an entrepreneurial approach to growing supporter bases and income.
What’s on Offer
Salary: £166.01 basic + £26.65 holiday
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
